RETURN & REFUND POLICY:
Items may be returned within 10 days of purchase for a full refund. Food items (sauces, seasonings, etc.) must be returned unopened, with the original factory seal intact. Opened food items will not be accepted for returns/refunds.
CANCELLATION POLICY:
All items purchased online are usually shipped the next day, thus the time during which an order may be canceled is very limited. Orders may be canceled no later than 5:00 p.m. the same day as the order was placed.
DELIVERY/SHIPPING POLICY:
The University of Que Store will ship items within the United States of America. We encourage our customers outside of the United States to order from some of the amazing BBQ Supply Companies in your country. If you don't see a University of Que Product there, please ask them to carry it.
PRIVACY STATEMENT:
The University of Que will not sell or share any customer information to or with any third party, ever!
